Privacy Policy

Our Commitment to Privacy

Your privacy is important to us. In order to protect your privacy, we provide this notice explaining our online information practices and the choices you can make on the way your information is collected and used.

The Information we Collect on the Website

This notice applies to all information collected or submitted on this web site. The types of personal information collected at these pages are:

Website visits are recorded for analysis purposes only and to possibly auto-detect the language of our visitor to maximise the user experience.

Your location is recorded to give a geographical breakdown of our visitors (by general IP address only) and establish the keyword/original source of the link used to find the site.

No other info is collected. We do not use marketing software to place other cookies on your system to track browsing habits.

Online Communication

Live chat, forums and secure online forms, if provided, allow potential clients to submit information easily on our site. Information received is used for communication purposes only and does not involve third party interaction. Use these options for initial contact or general queries only; private and confidential info should only be discussed using email, phone, or video conferencing – these details will be supplied after initial contact is made.

Payment

If payment is made online through PayPal, Stripe, Payoneer or another gateway provider, OES LTD does not have access to your financial information as all payment processing is handled by the provider. This means we can ignore PCI-DSS compliance requirements and allow our providers to manage it.

The Information We DO NOT Collect

Any personal info such as email addresses etc. unless submitted for communication purposes via email, live support, or online forms etc.

The Way We Use Information

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website and do not share information with advertisers since ours is an ad-free site.

Contact information is used solely to manage the related function, whether mailing list, query, invoicing or other related financial transactions. We do not provide contact information to third parties and retain data as long as is it required for accounts and tax regulations in Hong Kong.

Our Commitment to Data Security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure any information we collect online.

How You Can Access Or Correct Your Information

Clients can obtain confirmation of all their personally identifiable information that we collect from emails and update it by calling us or sending us an email. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows an error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before making corrections.

How to Contact us

If you have other questions or concerns about these privacy policies, please proceed to the contact page and submit your query. Existing clients can call or email us directly.

The above is from physical document P-007 – YOC – Privacy Policy – Rev 2, which was issued on November 22nd, 2019. As the physical document changes, so will this web page.

If you haven’t already, please review the site cookie policy.